Explain what happened before the current problem
Describe when the existing finish was installed, what has been repaired and where problems first appeared. Product names or earlier proposals are useful if available. If records are missing, simply explain what you know rather than guessing which material was used.
Photograph the entire room as well as loose coating, stains and repaired locations. Mark whether the same area has needed repeated attention. An isolated damaged edge and wear across a regular equipment route should not be described as the same problem.
Connect the floor history with today's operation
Tell us whether the room's purpose has changed since the previous coating was applied. Different equipment, new cleaning products or a new traffic pattern may affect what should be considered now. A replacement project should reflect current use rather than repeat an old specification automatically.
Share any history of dampness or leaks and identify issues still being investigated. The assessment should establish preparation, suitable repairs and any work that needs separate attention. A new decorative layer should not be treated as a way to conceal an unresolved problem.
- Gather available coating and repair records.
- Mark recurring problems on a room sketch.
- List changes in equipment, cleaning or room use.
- Identify who can provide access for the concrete assessment.
Compare the new finish against a defined scope
Once the existing conditions are understood, compare solid color, flake or another suitable system around the room's requirements. Review what the proposal includes for removal and preparation instead of comparing appearance alone. Define the work at joints, edges and adjoining surfaces.
Request a Colwich estimate with the site address, dimensions and floor-history notes. Explain what must move out of the room and the dates it is available. Before equipment returns, confirm the installed system's requirements and keep its care information with the new project records.